illustrators quarterly
   Orderline: 020 8768 0022 (+44 20 8768 0022)
   illustrators, Jubilee House, Bedwardine Road, Crystal Palace, London SE19 3AP, UK

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About Us
illustrators is published quarterly by Book Palace Books and is owned by The Book Palace Ltd. If you have any suggestions or comments or if you need to contact us, our contact details are shown below:

     illustrators
    Jubilee House
    Bedwardine Road
    Crystal Palace
    London SE19 3AP
    United Kingdom

Phone: 020 8768 0022 (from overseas: +44 20 8768 0022)
Email: (our email address is info [at] illustratorsquarterly [dot] com )

The Book Palace Limited is a limited company registered in England No. 04356156 at the above address. illustrators is an imprint of Book Palace Books.
Making A Purchase
We accept orders by , phone, post, and here online! Our contact details are given above.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa Mastercard / Eurocard American Express Maestro PayPal (our PayPal address is ). We also accept Money Orders payable in UK pounds and online Bank Transfers payable in UK pounds. If paying by bank transfer, please place your order and we will email our bank details to you.

We do not charge for any item until it is ready to ship. If you do not wish to pay online, you may send your card information via phone, by email or by post.

If shopping from outside the UK your credit/debit/charge card company will convert the transaction to your own currency. We bill in UK Pounds (£). The US dollar ($) and euro (€) prices shown are for guidance and based on £1 = $1.50 and £1 = €1,15 approximately. Please note that the actual exchange rate used will depend on your credit card company.

Please note that our couriers require a contact telephone number for delivery outside the UK and your order risks delay if you omit this. If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us and we amend your order.
Shipping And Handling
Our on-line ordering system will automatically calculate the shipping cost of your order. All shipping costs include handling, expert packing, delivery and insurance. If your country is not shown, please contact us and we can advise you of the shipping cost.

SUBSCRIPTIONS TO ILLUSTRATORS INCLUDE DELIVERY SO THE FOLLOWING RATES ONLY APPLY TO INDIVIDUAL AND BACK ISSUES OF ILLUSTRATORS
 
DESTINATION1 COPY2 + COPIES
 
UK62 per additional copy
 
EUROPE6 (approx 7)4 (approx 5) for each additional copy
 

USA and CANADA
9 (approx $14)8 (approx $12) for each additional copy
 
AUSTRALIA and NEW ZEALAND10 (approx USD15)9 (approx USD14) for each additional copy
 
So, for example, we can send 3 copies of illustrators to France for 14 (approx. 16) or to the USA or Canada for 25 (approx. $38).
 
OTHER DESTINATIONSPlease place your order as usual. Your online order will show a zero shipping charge and we will contact you to confirm the actual shipping charge before despatch. We charge shipping at cost and will bill you and despatch the goods only after you agree the shipping cost. The Invoice/Receipt sent with each order will show the shipping cost.

Delivery Schedule
All orders received by 2pm on a business day are despatched the same day and will normally arrive the next working day within the UK. International orders are usually received in under 5 business days.

Please inform us within three working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders
In the unlikely event that your item is not in stock, we will back order for you. Back ordered items are not charged until they are shipped. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. When entering card details, look for the padlock or key symbol in your browser and the website address will start with https:// meaning the connection is encrypted and secure.
Guarantee
Your satisfaction is important to us. If any item we supply does not meet with your approval, please let us know and return it to us in its original condition within 14 days for a refund of your item(s). Please note that the dimensions given for books and magazines are approximate.
Reaching Us
Please , or telephone us on 020 8768 0022 (International + 44 20 8768 0022).
Write to us at:
Book Palace Books
Jubilee House
Bedwardine Road
Crystal Palace
LONDON SE19 3AP
United Kingdom
Privacy Policy
We keep your details confidential and do not disclose customer information to third parties, except delivery details to couriers and payment details to banks!

We send out an occasional email newsletter to our customers informing you of new publications, events and special offers. If you wish to receive our free newsletter, please Of course, you may unsubscribe at any time by clicking the unsubscribe link within the newsletter or from our free newsletter service.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them. Cookies do NOT store credit card or other payment details.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery and payment purposes.






illustrators is published by The Book Palace Limited, registered in England No. 04356156, trading as Book Palace Books. Registered Office: The Book Palace, Jubilee House, Bedwardine Road, Crystal Palace, London SE19 3AP, United Kingdom.

US dollar ($) and euro (€) prices are approximate, based on exchange rates of £1 = $1.60 and £1 = €1,20

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